At the Cannabis Education Guild (CEG), we are committed to maintaining the accuracy, confidentiality and security of your personal information.
What Is Personal Information?
What Personal Information Do We Collect?
We collect and maintain different types of personal information in respect of the individuals with whom we interact. This includes:
- contact and identification information, such as your name, address, telephone number and e-mail address; your age;
- additional information concerning the products and services that we provide to, or receive from, you;
- Survey responses to be used for internal business insights.
The CEG’s operations include activities related to providing cannabis related learning modules through its educational courses. As such, the CEG may also collect personal information from individuals participating in and / or impacted by those activities.
We may also collect market-related information, which may include personal information, concerning market trends and activities impacting our business. We may also collect information related to our media, investor and public relations activities, and information related to our interactions with financial and other advisors.
We may collect information related to your visit to our website learning platforms, including the IP address and domain used to access our Website, the type and version of your browser, the website you came from to access our Website, the page you entered and exited at, any
website page within our Website that is viewed by that IP address and what country you are from. We use this information to monitor our Website performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.
We may use other analytics to monitor, identify, and collect trend and usage statistics, including, without limitation, how often our Website is accessed, how often different features of our Website are used, the pass/fail rate of our courses, how often different buttons and menu items are clicked, execution time for different operations, error reports, download locations, versions, platform information, application and site usage, features usage, exception tracking, and operating system information. Such Analytical Information does not include any information that personally identifies you. We collect such Analytical Information and use it to provide, operate, manage, maintain, and enhance our programs.
Finally, our website may contain links to other websites that may be subject to less stringent privacy standards. These links are provided for your convenience only and you assume all risk for clicking these links to other websites. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. The Cannabis Education Guild is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
Why Do We Collect Personal Information?
Cannabis Education Guild collects personal information to enable us to manage, maintain, and develop our operations, including for example:
- to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products and services that have been requested;
- to enable you to register and access an account with us;
- to be able to review the products and services that we provide to you so that we may: (i) understand your requirements for our products and services; and (ii) work to improve our products and services;
- to be able to review the products and services that we obtain from you so that we may work with you and so that you may understand our requirements for such products and services;
- to be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you at that number);
- to protectCEG against error, fraud, theft and damage to our goods and property;
- to enable us to comply with applicable law, government contracts or regulatory process; and any other reasonable purpose to which you consent.
Your Consent is Important to Us
It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time.
We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.
How is Your Personal Information Protected?
The CEG will work to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.
Updating Your Personal Information
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes.
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
Access to Your Personal Information
You can ask to see your personal information. If you want to review, verify or correct your personal information, please contact the CEG. Please note that any such communication must be in writing.
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. In the event that we cannot provide you with access to your personal information, we will work to inform you of the reasons why, subject to any legal or regulatory restrictions.
Retention to Your Personal Information
We keep your personal information as long as is reasonably necessary for us to complete our dealings with you, or as may be required by applicable law, regulatory requirements or government contracts, whichever is longer. In some cases, this may require us to keep certain personal information or Analytical Information for an indefinite period. Once the information is no longer required, we will take steps to securely dispose of the information.
Inquiries or Concerns?